Privacy Policy

Last updated: 15 April 2026

1. Who We Are

Limitless Roofing (“we”, “us”, “our”) is the data controller responsible for your personal data collected through this website. If you have any questions about how we handle your data, please contact us using the details at the bottom of this page.

2. What Data We Collect

We collect personal data when you interact with our website in the following ways:

Contact Form

  • First name and last name
  • Email address
  • Phone number
  • Your message or enquiry

Prize Competition Entry

  • Full name
  • Email address
  • Phone number
  • Full postal address (address lines, city, postcode)
  • Your answer to the skill-based question
  • Number of tickets purchased
  • Payment reference (we do not see or store your card details)

Automatically Collected

  • IP address (used for security and rate limiting)
  • Anonymous website usage data via Google Analytics (pages visited, time on site, device type)

3. Why We Collect Your Data

We only collect data where we have a lawful basis to do so:

  • Contact form enquiries: Legitimate interest – to respond to your questions and provide our services.
  • Competition entries: Contract – to process your entry, verify eligibility, manage the draw, and contact winners.
  • Website analytics: Legitimate interest – to understand how visitors use our website and improve it.
  • Security: Legitimate interest – to protect against fraud, spam, and abuse.

4. Payment Processing

Competition ticket payments are processed securely by Stripe. When you make a payment, you are redirected to Stripe’s secure checkout page. We never see, receive, or store your card details. Stripe processes your payment data in accordance with their own privacy policy, which you can read at stripe.com/gb/privacy.

5. Email Communications

We send transactional emails only, such as competition entry confirmations with your ticket numbers. We do not send marketing emails unless you have separately opted in to receive them. We will never share your email address with third parties for marketing purposes.

6. Third-Party Services

We use the following third-party services that may process your data:

  • Stripe – Payment processing for competition ticket purchases.
  • Google Analytics – Anonymous website usage statistics to help us improve the site. Google Analytics uses cookies to collect this data. No personally identifiable information is sent to Google.
  • Facebook – An embedded Facebook page plugin is displayed on our website. If you interact with this plugin, Facebook may collect data in accordance with their own privacy policy.

7. How Long We Keep Your Data

  • Competition entry data: Retained for the duration of the competition and a reasonable period afterwards for prize fulfilment, audit, and legal compliance (up to 12 months after the draw).
  • Contact form data: Your enquiry is sent to us by email. We do not store contact form submissions on the website beyond the point of delivery.
  • Analytics data: Managed by Google in accordance with their data retention settings.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete data.
  • Request deletion of your data, where we have no ongoing legitimate reason to keep it.
  • Restrict processing of your data in certain circumstances.
  • Data portability – receive your data in a structured, commonly used format.
  • Object to processing based on legitimate interest.

To exercise any of these rights, please contact us using the details below. We will respond within one month.

9. Cookies

Our website uses a small number of cookies, primarily for security and website functionality. For full details of the cookies we use and their purpose, please see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

  • Email: Limitlesroofing@gmail.com
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